My Stuff
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Re: NetSuite DataCenter Location
Hi John, Go to Setup > Company > Company Infromation and look for Data Center. Regards,4 -
Re: Is it possible to route email from webforms / inbound external email to Netsuite's ticketing system?
Can you also please confim if the Email Case Capture checkbox is also enabled in the Enable Features? Also, try to log out and clear cache. Let me know how it goes. Thanks,1 -
Re: Is it possible to route email from webforms / inbound external email to Netsuite's ticketing system?
Hi @User_PUXOS, You can use the general case capture NetSuite Address located at Setup > Support > Preferences > Support Preferences (Administrator) > Inbound Email subtab. For more infor…1 -
Re: From address for customer statement email
Pe checking, the Return Email per subsidiary preference only works with certain transactions such as: Purchase Order Sales Order Cash Refund Cash Sale Customer Credit Invoice Estimate Return Authoriz…1 -
Re: Embed Online Form without IFrame
Hi Kyle, The errors show that the script being referenced is not included in the webpage. Can you please confirm if you are using a SuiteCommerce/SuiteBuiler web site? Regards,1
